Frequently asked questions


How are your soaps made?

All soaps in the store are made using the traditional cold process method that creates a reaction called saponification which makes the soap that you know and love.

The soaps are superfatted at 6%, meaning that there is 6% of oils left in the soap after saponification so it keeps your skin moisturised even after multiple washing.

Are your products suitable for vegans?

Most of the products on the site are vegan friendly.

On occasion, I may use beeswax as a firming agent or raw honey in soaps. All ingredients I use are always listed in the description and will note if it's suitable for vegans.

Are your products suitable if I have a nut allergy?

Most of the soaps in the store use either macadamia nut oil, sweet almond oil or both.

Lip balms, deodorant pastes and shampoo bars are nut free.

However, I recommend carrying out a patch test prior to using any of Sakura Soap Products.

Can I use the soaps for both face and body?

YES! The soap bars have been formulated with a low/zero waste approach, so they are multi purpose.

There is no need to have a separate product to wash your body and face.


Do you ship internationally?

We are based in Australia and currently ship to the US, UK, Europe and most countries in Asia. Please note that if you are ordering from outside of Australia there may be extra charges or fees payable upon import which are not included in our shipping costs and will be at your own expense.

How long does it take to receive my order?

It usually takes 2 business days for us to process and post out your order. We ship to most of Australia using Sendle. Regional areas are sent via Australia Post.