If for any reason you would like to return a product, please contact us within 3 working days explaining the issue.

We will review the issue and do our best to help you resolve it. If the return claim is accepted, the products should be sent back within 14 working days from receipt. Once received, we will issue a full refund of the purchase. 

We aim to describe and display products as close to reality as possible. However, because the handmade nature of the products, size, weight, shape and colours may vary slightly. Being handmade, no two items are identical. We therefore cannot accept refunds or returns based on these grounds.