FAQ

Shipping

Shipping rates and options are listed here 

Processing & Dispatch

Orders are processed and dispatched within 2-4 business days

Transit times can vary between 2-10 working days depending on your chosen shipping type

 

Shelf Life

Skincare - we recommend products be used within 6-12 months from purchase

Soaps -  can be stored for up to 12-18 months in a dry, cool, dark place 

 

Pregnancy & Breastfeeding

All our products are natural colours and ingredients, with natural herbs and essential oils. Most products are safe to use when pregnant and/or breastfeeding. However, please check specific product pages for any recommendations against use if pregnant or breastfeeding. 

 

Allergens

We are slowly phasing out nut oils in our products but currently most of the soaps in the store use either macadamia nut oil, sweet almond oil or both

Lip balms, deodorant pastes and shampoo bars are nut free

We recommend carrying out a patch test prior to using any of Sakura Soap Products

 

Are products suitable for Vegans/Plant Based?

Most of Sakura Soap Studio products are plant based. On occasion, I may use beeswax as a firming agent or raw honey in soaps.
Any non-plant derived ingredients will be listed in the description and will note if it's suitable for vegans/plant based.